How long to get through arrivals

Free drop-off will be available at the Long Stay car parks. What's happening at Heathrow and how we're looking after our passengers and colleagues. We continue to follow the advice of the UK Government on measures and restrictions required, and are still working closely with health professionals and our airlines partners to safely handle flights. To ensure you have a smooth journey through the airport, remember hand sanitiser is classed as a liquid and should be no larger than ml.

It will need to be placed in a transparent and re-sealable bag at security. Due to changing requirements for destinations around the world, we are unable to provide guidance for travel to or from individual destinations.

We recommend you follow these steps to enable you to plan your trip. This information is provided by or based on UK Government guidance. Check the rules for the country you are going to. Find out what you need to do when you return to the UK. If you are planning to transit through Heathrow, please follow this specific guidance. We recommend checking the Government Foreign Travel Advice to check the entry requirements for your destination as many restrictions remain in place.

On return to the England, testing and quarantine requirements depend on the country you are arriving from and your vaccination status. Arrivals from a red list country will continue to follow a separate process. The steps below depend on your vaccination status. You can check if you qualify as full vaccinated on the UK Government website.

For more information on the travel rules, please visit the UK Government website. Airlines are responsible for checking that you have the above documentation at check-in for your flight to the UK. As we continue to welcome passengers from around the world, wearing a face covering will still be required whilst in our terminals. We also ask passengers to respect social distancing where possible. Other operators are following Government guidance which recommends face coverings are worn whilst on board.

Face coverings are required at our bus terminals and train platforms. Terminals 2,3 and 5 are open for arriving and departing flights. As some airlines might not be operating out of their normal terminal, please continue to check with your airline before traveling to confirm the terminal for your flight. You are able to drop-off your loved ones as normal, however we ask that you only enter the terminal should you need to, for example, if you are helping someone into the terminal who requires assistance before they have been greeted by the care team.

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World Netherlands to impose first western European winter lockdown as Covid cases hit record high. Make your journey arriving at London Stansted Airport as smooth as possible. Head towards Passport Control, which will be clearly signposted on your arrival. At the passport desk a Border Force officer will ask to see your passport or travel document and any supporting documentation necessary for your visit. Please remember that your passport must not expire during your visit to the United Kingdom.

For full details on entry requirements into the United Kingdom, please visit the Border Force website. Border Force use scanners to ensure that passports, visas and other official documents are genuine.

The system uses facial recognition technology to compare your face to the photograph recorded on the 'chip' in your passport. Once the checks are made, the gates will open automatically for you to go through. You cannot use the gates with a national identity card instead of a passport.

Please be aware that all passengers will be required to pass through Customs and Immigration. Border Force secures the border and promotes national prosperity by facilitating the legitimate movement of individuals and goods, whilst preventing those that would cause harm from entering the UK. After passing through Passport Control, you will enter the Baggage Reclaim hall, which is where you will collect your checked-in baggage. Check the information screens to see which carousel you need to go to.

For lost and delayed luggage please view the Lost Luggage page. Those passengers requiring accessibility services can find plenty of aid in the passport control and immigration areas.

Book now to use our time-saving express lane at passport control. Information about what to do if you've lost your luggage.